PRIVACY POLICY

Vow Concierge

Effective Date: December 01, 2025

This Privacy Policy describes how Vow Concierge (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information obtained from users of our website, services, applications, forms, and communications (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in several ways, including when users voluntarily provide information and when information is automatically collected through technology.

1.1 Information You Voluntarily Provide

This may include, but is not limited to:

  • Full name

  • Email address

  • Phone number

  • Wedding details (date, location, estimated budget, aesthetic preferences, desired vendors)

  • Vendor business information (business name, services offered, pricing ranges, availability, portfolio links, social media links)

  • Communications sent to us via email, forms, or messaging

You acknowledge that all information provided must be accurate and truthful to the best of your knowledge.

1.2 Automatically Collected Information

When you access our Services, we may automatically collect:

  • IP address

  • Browser type and version

  • Device identifiers

  • Operating system

  • Pages viewed, time spent, and interaction behavior

This data is collected for security, analytics, and service optimization purposes.

2. How We Use Information

We may use collected information for the following purposes:

  • To provide and operate the Services

  • To facilitate personalized vendor matching and referrals

  • To communicate with brides and vendors regarding inquiries, updates, or service-related matters

  • To improve and optimize platform performance and user experience

  • To enforce our Terms & Conditions

  • To comply with legal obligations

We do not sell, lease, or trade personal information to third parties.

3. Disclosure of Information

We may disclose information under the following circumstances:

3.1 Vendor Matching

Information submitted by brides may be shared with selected vendors for the sole purpose of facilitating potential connections.

3.2 Service Providers

We may share information with third-party providers who assist with website hosting, payment processing, analytics, and communication services, subject to confidentiality obligations.

3.3 Legal Requirements

We may disclose information if required by law, court order, subpoena, or governmental request.

4. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We employ commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security of your data.

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, or similar technologies to enhance functionality and analyze usage patterns. You may adjust your browser settings to refuse cookies, though this may limit certain features.

7. User Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

Requests should be submitted to: [insert contact email]

8. Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon posting to our website with an updated effective date.

10. Contact Information

For questions regarding this Privacy Policy:
Email: bookings@vowconciergeco.com
Business Name: Vow Concierge