Frequently asked questions for Brides.

1. What is Vow Concierge?

Vow Concierge is a completely free wedding vendor-matching service. Instead of scrolling through endless directories, you tell us your date, your budget, and your style — and we curate a personalized list of vendors who actually fit what you’re looking for. No more guessing. No more overwhelm. Just the right vendors, handpicked for you.

2. How does the matching process work?

You fill out a short form telling us:

  • Your wedding date

  • Your budget

  • Your location

  • Your style or aesthetic

  • What type of vendors you need

Our team reviews your request and curates a list of 2-3 vendors per category who match your:

✔ budget
✔ style
✔ availability
✔ location

We recommend only vendors who genuinely fit.

3. Do you contact vendors for me?

No — you remain fully in control.

We give you the vendors’ information, and you reach out directly to the ones you want to connect with.

This avoids miscommunication, delays, or pressure.

4. How fast will I get my matches?

Most brides receive their curated recommendations within 48-72 hours.

If you request multiple categories (such as photography, hair + makeup and officiant), it may take slightly longer but this is because we take care to match you with the right professionals, not random options.

5. What makes these vendors trustworthy?

Every vendor is vetted before being approved.

We review:

  • Their portfolio

  • Their reviews and testimonials

  • Their professionalism

  • Their pricing transparency

  • Their reputation

  • Their communication style

Only reliable, verified professionals are accepted into the concierge network.

This protects you from no-shows, ghosting, low-quality experience, or unsafe vendors.

6. Am I obligated to book any of the vendors you recommend?

Absolutely not. We simply provide curated options — you choose who to move forward with.

There is zero pressure, zero commitment, and zero obligation.

7. What if none of the vendors feel like the right fit?

Just let us know — we will:

  • Adjust your matches

  • Expand your search area

  • Re-evaluate your style

  • Consider alternative options

Our goal is to make your wedding planning easier and more aligned with your vision.

8. Do you share my information with vendors?

No. We never send your details to vendors.

You remain private and protected. Only you decide who receives your information when you reach out.